• 投稿 • 上一篇 下一篇
收稿日期:
修回日期:
出版日期:
Received:
Revised:
Online:
摘要: 目的:观察分析药剂科的"五常化"管理的方法及效果.方法:分析药剂科实施"五常化"管理的原则、方法,比较分析实行"五常化"管理2年前后药房环境、库存维持、药品配发、患者满意度情况.结果:经过3年五常化管理坚持进行,药房工作环境得到较好改善,工作效率及工作质量明显提升,患者满意度提高.结论:药剂科实行"五常化"管理,能够较好的增进药剂科的工作效率,提高患者对药剂科工作的满意度,值得推广使用.
Abstract: Objective:Observe and analyse the management method and effect of" 5S " management in Department of Pharmacy.Methods:Analyse the principle and method of constructing the" 5S" management in Department of Pharmacy and compare pharmacy environment inventory keeping,drug dispensing and patient satisfaction between the two years before and after.Results:After three years of " 5S " management,environment of pharmacy has been improved,the efficiency and quality of the work have also been significantly improved and patients’ satisfaction has also been enhanced.Conclusion:The management of " 5S " in Department of Pharmacy can greatly enhance the efficiency and patients’ satisfaction,thus it is worth popularizing.
. 药剂科的"五常化"管理[J]. .
0 / / 推荐
导出引用管理器 EndNote|Reference Manager|ProCite|BibTeX|RefWorks
链接本文: http://www.zgyydk.cn/CN/
http://www.zgyydk.cn/CN/Y2012/V14/I1/179