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中国医药导刊 ›› 2020, Vol. 22 ›› Issue (11): 828-832.

• 管理与实践 • 上一篇    

品管圈在提升我院药事管理中的应用效果评价

吕楠, 张莹, 陈磊, 樊明娜, 张斌斌, 赵静如, 岳宝森*   

  1. 西安市中医医院, 陕西 西安 710021
  • 收稿日期:2020-06-08 修回日期:2020-07-22 出版日期:2020-11-28 发布日期:2020-11-28

Application and Effect Evaluation of Quality Control Circle on Improving Pharmacy Administration in Our Hospital

  1. Xi′an Hospital of Traditional Chinese Medicine, Shaanxi Xi′an 710021, China
  • Received:2020-06-08 Revised:2020-07-22 Online:2020-11-28 Published:2020-11-28

摘要: 目的:总结分析品管圈在我院药事管理中的应用成果,以持续提升医院药事管理水平。方法: 回顾性分析品管圈在我院临床药学、药房管理中的应用成果。结果: 品管圈在提升合理用药、减少药品调剂差错、保障中药质量、缩短患者候药时间方面发挥着重要作用。结论: 将品管圈应用于医院药事管理中,有利于增强药学人员质量管理意识及问题解决能力,整体提高药学服务及药事管理水平,持续推进医疗服务质量的提升。

关键词: font-size:medium, ">品管圈;药事管理;合理用药;药学服务;医疗质量

Abstract: Objective: To summarize and analyze the application results of quality control circle (QCC) in pharmacy administration in our hospital, so as to continuously improve the level of pharmacy administration in hospital. Methods: Retrospectively analyze the application results of QCC in clinical pharmacy and pharmacy management in our hospital. Results: QCC plays an important role in improving rational drug use, reducing drug dispensing errors, ensuring the quality of Traditional Chinese Medicine, and shortening patients waiting time for drugs. Conclusion: Applying QCC into the hospital pharmacy administration is conducive to enhance the awareness of quality control and the problem solving ability of pharmacists, improve the level of pharmaceutical care and pharmacy administration, and continuously improve the quality of medical service.
    

Key words: font-size:medium, ">Quality control circle; Pharmacy administration; Rational drug use; Pharmaceutical care; Medical quality

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